Forge & Field Media ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through https://forgefield.co, how we use it, how we share it, and the choices you have. By using this website, you agree to the practices described in this policy.
Information We Collect
We collect two kinds of information:
Information you provide to us. When you fill out a form, request a quote or consultation, subscribe to updates, or otherwise contact us, you may give us information such as your name, email address, phone number, mailing address, and any details you choose to include in your message.
Information collected automatically. When you visit our website, we may automatically collect technical information such as your IP address, browser type, device type, operating system, the pages you view, and the dates and times of your visits. We collect this information using cookies and similar technologies. See "Cookies and Tracking" below.
How We Use Your Information
We use the information we collect to:
- Provide the services, quotes, or information you request.
- Respond to your inquiries and communicate with you about your project or account.
- Send you text messages or other communications you have asked to receive (see "Text Messaging" below).
- Operate, maintain, and improve our website and services.
- Comply with our legal obligations.
Text Messaging
If you opt in to receive text messages from us, your consent to receive those messages, and the mobile information tied to that consent, is handled as described here. The full terms of our SMS program, including how to opt out, are set out in our Terms and Conditions.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that support our services, such as customer service or message delivery providers, only as needed to provide those services. All other categories of use exclude text messaging opt-in data and consent. This information will not be shared with any third parties, other than the providers that deliver the text message service.
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for help.
How We Share Your Information
We do not sell or rent your personal information. We may share your information only in the following circumstances:
- Service providers. With vendors and subcontractors who perform services on our behalf, such as website hosting, analytics, email or message delivery, and customer support. These providers may use your information only to perform services for us.
- Legal compliance. When required to do so by law, or when we believe in good faith that disclosure is necessary to comply with a legal process, enforce our terms, or protect the rights, property, or safety of our customers, the public, or our business.
- Business transfers. In connection with a merger, acquisition, or sale of assets, in which case we will take reasonable steps to ensure your information remains protected.
The text messaging exclusion described above applies in all cases.
Cookies and Tracking
Our website uses cookies and similar technologies to operate the site, understand how visitors use it, and measure our advertising. We use Cloudflare Web Analytics, which does not use cookies, and, with your consent, Google Analytics, Google Ads, and the Meta Pixel. When you first visit, you can accept or decline these analytics and advertising cookies, and you can change your choice at any time through the Cookie Preferences link in the footer. We treat a Global Privacy Control signal from your browser as a decline. Cookies needed for booking and chat are used either way. Most browsers also let you refuse or delete cookies through your browser settings. Disabling cookies may affect how parts of the website function.
Your Choices and Rights
You have choices about your information:
- Access and correction. You may request a copy of the personal information we hold about you, or ask us to correct it, by contacting us using the details below.
- Deletion. You may ask us to delete the personal information we hold about you, subject to any legal obligations that require us to keep it.
- Marketing communications. You may unsubscribe from marketing emails at any time using the link in those emails. You may opt out of text messages at any time by replying STOP.
To make any of these requests, contact us using the information in the "Contact Us" section below.
California Privacy Rights
If you are a California resident, you have the right to know what personal information we collect about you, to request that we delete it, to request that we correct it, and to opt out of the sale or sharing of your personal information.
We do not sell or share your personal information as those terms are defined under the California Consumer Privacy Act (CCPA). This includes text messaging opt-in data, which we do not sell or share for any purpose.
To exercise any of your California privacy rights, contact us using the information in the "Contact Us" section below. We will not discriminate against you for exercising these rights.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, or as required to meet our legal, accounting, or reporting obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Security
We use reasonable physical, technical, and administrative safeguards designed to protect your personal information from loss, misuse, and unauthorized access or disclosure, including secure (SSL) connections where appropriate. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from them. If we learn that we have collected personal information from a child under that age, we will take reasonable steps to delete it.
Links to Other Websites
Our website may contain links to other websites that we do not operate. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policy of every website you visit.
DBA Disclosure
Forge & Field Media is a trade name and operates as a "doing business as" designation of Forge & Field Media LLC. Throughout this website and related materials, references to "we," "us," "our," or the "Company" refer to Forge & Field Media LLC, doing business as Forge & Field Media.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and revise the effective date above. Your continued use of the website after we post changes means you accept those changes.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Forge & Field Media LLC
146 E King St, Ste 1201
Lancaster, PA 17602
Phone: (717) 807-5213
Email: hello@forgefield.co